Fire Damage Restoration in Western Massachusetts:

When smoke settles, we move fast. Berkshire Fire & Water Restoration restores homes and businesses after fires of any size. We coordinate insurance, stop corrosion on metals within hours, remove smoke odor at the source, and rebuild so you get life back.

How We Operate:

1.) Emergency dispatch: Same day arrival (locally staffed crews).

2.) Stabilize first: Board-up, roof-tarp, utilities made safe, corrosion control on appliances/fixtures.

3.) Professionally Certified: Detailed inspection, residues classification, HVAC assessment, contents inventory & pack-out.

4.) Odor removal that lasts: Source removal + mechanical cleaning + advanced deodorization (hydroxyl/thermal fog).

5.) One team: From demo to rebuild with daily photo logs and adjuster-ready documentation.

Common Signs You Need Service:

1.) Persistent smoke odor that worsens with humidity or HVAC use.

2.)
Soot staining (gray, black, or oily streaks), yellowing on ceilings, and ghosting on studs/nails.

3.)
Metal pitting/corrosion (chrome faucets, electronics) within 24–72 hours.

4.)
HVAC contamination (black dust at registers, soot film on coils).

5.)
Protein fire residue (nearly invisible, but strong odor, sticky film on cabinets/appliances).

6.)
We classify residues (dry soot, wet/oily soot, protein, synthetic/plastic, etc.) and choose methods that remove rather than mask them.

Our Proven Process:

1.) Emergency Response & Stabilization: Board-up, roof-tarp, water extraction from firefighting, electrical safety, corrosion control wipe-down on vulnerable metals.

2.) Inspection & Scope: Identify smoke damage, affected rooms & HVAC, test clean ability, and set work zones with negative air.

3.) Contents Services: Photo-inventory, pack-out salvageable items to our contents facility; ultrasonic & specialized cleaning for valuables.

4.) Source Removal & Mechanical Cleaning: Controlled demolition of unsalvageable materials, HEPA vacuum, chem-sponge dry cleaning.

5.) Deodorization (multi-method): Source removal first, then hydroxyl generators and/or thermal fog; ozone used selectively and only when appropriate.

6.) HVAC Assessment/Cleaning: Open/clean supply & return, replace filters, treat coils/duct interiors if impacted.

7.) Quality Verification: Final walkthrough.

Areas We Serve:

Berkshire County: Pittsfield, North Adams, Great Barrington, Lenox, Lee, Adams, Dalton, Williamstown, Stockbridge, Sheffield, Cheshire, Lanesborough, West Stockbridge, Richmond, Becket, Otis, Egremont, Monterey, Sandisfield, Tyringham.

Hampden County: Springfield, West Springfield, Chicopee, Holyoke, Agawam, Westfield, Ludlow, Longmeadow, East Longmeadow, Wilbraham, Hampden, Palmer, Monson, Brimfield, Southwick, Granville.

Hampshire County: Northampton, Amherst, Easthampton, South Hadley, Hadley, Belchertown, Granby, Ware, Hatfield, Southampton, Westhampton, Williamsburg, Cummington, Goshen, Chesterfield, Pelham, Leverett, Shutesbury, Huntington.

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